How can we help you?

Frequently asked questions: 

1. How can I return my order?

2. How am I reimbursed?

3. How fast will you refund me?

4. How fast will my order arrive?

5. I cannot log into my account. What can I do?

6. I receive payment reminders. What can I do?


You didn’t find an answer to your question?


You can find all our answers to your frequently asked questions in our FAQ.

Access to our FAQ


Your request concerns a reservation in a store or a product? Please get in touch with your store

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Customer Service

Your request concerns a web order or our website? We’re happy to help you.

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Your request concerns a repair for fitness equipment? Contact our technician

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