We only ship to customers who reside in Switzerland.

We will email you once your order leaves our warehouse. You will then be able to track your order through your account or directly on the carrier website.

Please note that the German public Holidays may affect your delivery time. 

* working days (from Monday to Friday)

** For products stocked in our German warehouse, delivery time is 5 to 6 working days. For products stocked in our European warehouse, delivery time is 8 to 9 working days. The delivery time is indicated on the product page.

Please note that all our products prices include VAT and custom fees, so you have nothing to pay upon delivery!


DELIVERY OF LARGE PARCELS

The delivery of large parcels, insured by our carrier XPO is carried out at the outside door of the address, on the ground floor.
The carrier does not deliver to the lower or higher floors of an address.

BIKES DELIVERY INFORMATION

Our bikes are delivered assembled and in one box, with an instruction manual and the tool you need for tightening the handle bar. You will just have to assemble the pedals and to tighten the handle bar.

Pedals: Caution has to be taken as to which pedal has to be screwed on which side. Letters R (Right) and L (Left) are engraved on the pedals for an easier assembly.

Handle bar: The handle bar will be set up on the side, you will only have to tighten it. 

Do not hesitate to contact us if you need further information.