Returns are free of charge.
Refunds for returned and compliant products will be made within 4 days of the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
30 days from the date of delivery of the order by the courier. Return shipping costs are free of charge. Exchanges and returns of products sold by Sponser are not possible in Decathlon stores or warehouses. Product condition: new. Packaging: in the original packaging. Return address: Sponser Sport Food AG, Fürti 5, 8832 Wollerau. Reason for return: please let us know the reason for your return. The maximum refund period is 4 calendar days from delivery to the courier. The refund will be made using the same payment method used for the order. If the return label is NOT included in the package: Log in to your customer account on decathlon.co.uk and click on ‘My purchases’. Select the order you wish to return. Under ‘Order details’, you can click on ‘Create return/exchange’. You can then request a return label or further instructions from the seller. Within 48 working hours, our customer service team will provide you with all the information you need for the return.
For products purchased on decathlon.ch, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. Depending on the evaluation of the defect that will be carried out by the seller, the product can be repaired, replaced or refunded. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Delivery time (processing + shipping): 5 days. Courier: Post
