Return shipping is free of charge.
Meduza Store Address: 7 impasse de la Colombière, 82710 Bressols, France EU VAT number (VAT): FR29919597674 Email: [email protected] Phone: +33 9 60 14 54 27
Refunds for returned and compliant products will be made within 4 days of the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
The product can be returned within 30 days from the date you receive your order. The seller offers free returns. Exchanges and returns for products sold by “Meduza Store” are not possible in Decathlon stores or warehouses. Product condition information: Second life Packaging information: return in the original packaging Return address: Meduza Store, 7 impasse de la Colombière, 82710 Bressols, France Return reason information: wrong size, I changed my mind, defective product Refunds are issued within 4 calendar days from the date the return is received. The refund will be made using the same payment method used for the purchase. A) To make a return: Go to your customer account on decathlon.ch, then click “my orders”. Select the order you want to return. In the “order details” section, you can choose the option “create a return/exchange”.
For products purchased on decathlon.ch, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. Depending on the evaluation of the defect that will be carried out by the seller, the product can be repaired, replaced or refunded. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Delivery time (processing + shipping): 5 days. Carrier: UPS Delivery at the foot of the building. Customs duties are covered by us, so no additional costs will be charged to you.
