3–5 days. We'll cover the customs duties, so you won't be charged any additional fees.
In addition to the 30-day return guarantee, customers in the European Union have warranty rights for a period of two years from the date of delivery of the goods and may request repair or replacement of the product if it proves to be defective or not as described. If the goods cannot be repaired or replaced within a reasonable time or without undue difficulty, you may request a refund or a reduction in the purchase price.
We offer a 30-day return period. As soon as we receive the returned item, we will promptly refund the purchase price. Please note, however, that returns are only accepted under certain conditions. The items must be unused and in their original packaging.
Returning items is free for our customers. There are no fees or other costs associated with returning items.
Right of Withdrawal You have the right to withdraw from this contract within 30 days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods (or the last item, partial shipment, or piece in the case of a contract covering multiple items in a single order or the delivery of an item in multiple partial shipments or pieces) or, in the case of digital content not delivered on a physical medium (e.g., CDs or DVDs), from the date the contract was concluded—without giving any reason. To exercise your right of withdrawal, please contact Decathlon’s customer support directly. They will explain all further steps for processing your withdrawal. To meet the withdrawal deadline, it is sufficient for you to send notification of your exercise of the right of withdrawal before the withdrawal period expires and to return the goods within the timeframe defined below. For additional information regarding the scope, content, and instructions on how to exercise this right, please contact us.
