To return a product, register your return in your Decathlon customer account under “My purchases”. Standard returns: You are responsible for the return shipping costs for standard parcels. We will send you an unpaid return label. This saves you CHF 1.50 on shipping costs with Swiss Post. Important note: Please make sure that the item is in perfect condition and include all necessary documents in the parcel.
30-day return policy. Return shipping costs are borne by the customer.
Unworn shoes can be returned to: Dancing Queens AG Pilatusstr. 30 8330 Pfäffikon ZH Return shipping costs are borne by the customer.
Unworn, defective items can be returned within 2 years. There is no warranty on worn goods.
1–4 days with Swiss Post