Your parcels are delivered by Swiss Post. They are processed within two days and shipped to you for delivery no later than 5 working days after the order.
Products are guaranteed for 24 months from their date of receipt against any defect or anomaly not resulting from natural wear and use.
Boreal Sàrl / Fjork Merino, company registered under number CHE114379663 registered office: Place du Midi 48 1950 Sion Switzerland email: sav@fjorkmerino.com
For a return from Switzerland, you can send your items to the following address:Fjork / Boreal Chemin de l'autoroute 37 A 1926 FullyFor any questions:sav@fjorkmerino.comDon't forget to mention your order number as well as your request (exchange, refund).
To return a product, please register your return in your Decathlon customer account under «My Purchases». Standard returns: You cover the return shipping costs for standard parcels (e.g. smaller products up to 30kg). We will send you an non-prepaid return label. With this label, you save CHF 1.50 on shipping costs at the Swiss Post.
Products must be returned to our returns service: Fjork / Boreal Chemin de l'autoroute 37 A 1926 Fully
