Return shipping is free of charge.
Refunds for returned and compliant products will be made within 4 days of the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
30 days from the order delivery date by the courier. A) Return shipping is free. Exchanges and returns of products sold by "LEGEA/CH" are not possible in Decathlon stores or warehouses. Product condition: new Packaging: original packaging Return address: LEGEA S.P.A. Traversa Andolfi 10 80045 Pompei (Na), Italy Reason for return: please let us know the reason for your return The maximum refund time is 4 calendar days from handover to the courier. Refunds will be made using the same payment method used for the order. A) If NO return label is included in the package: Log in to your customer account on decathlon.ch and click on “My Purchases.” Select the order you wish to return. In the “Order Details” section, click on “Create Return/Exchange.” You can then request a return label or further instructions from the seller. Within 48 working hours, our customer service will provide you with all the necessary information for the return. B) If a return label is included: Pack the items securely in the original packaging. Attach the return label clearly on the package. Send the package to the return address indicated above.
For products purchased on decathlon.ch, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. Depending on the evaluation of the defect that will be carried out by the seller, the product can be repaired, replaced or refunded. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
elivery time (processing + shipping): 5 days Courier: BARTOLINI Customs fees are covered by us, so no additional charges will be applied to you.
