Return shipping is free.
AXON MCT GMBH Alpenstrasse 13 CH-6300 Zug
Refunds for returned and compliant products will be made within 4 days of the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
30 days counting from the date of delivery of the order by the carrier. Item must be new and unworn. Exchanges and returns of products sold by Axon MCT Gmbh are not possible in Decathlon stores and warehouses. The right of return does not apply to the following items: perishable or expiration date items; articles without packaging or with damaged packaging; items used, scratched or cannot be returned for hygienic reasons (sunscreen.) and connected watches. Return address: AXON MCT GmbH, Bollstrasse 5 3076 Worb AXON MCT GmbH only accepts returns if the item is new (uniquely tested), complete and in its original packaging in perfect condition. All documentation (warranty card, labels, etc.) must be present. The original packaging should not be damaged. The maximum delay for a refund to be charged from the delivery of the carrier is 4 calendar days.The refund will be processed by the same means of payment as that used at the time of purchase. If there is no return label in the package: Go to your customer account at decathlon.ch and then click on "My Purchases". Click on the order you want to return. Under "Order Details", you can click "Create a return/exchange ". You can then ask for a label/additional instructions from the seller. Within 48 hours, our customer service will provide you with all the information needed to process your return. If a return label is included: 1. Pack your items safely, in the original packaging. 2. Glue the return label to a visible area of the package. 3. Send the package to the return address given above.
For products purchased on decathlon.ch, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. Depending on the evaluation of the defect that will be carried out by the seller, the product can be repaired, replaced or refunded. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Delivery time (processing + shipping): 3 days. Carrier: Swisspost Bulky products: Delivery at the foot of the building or to the floor Customs duties are covered by us, so no additional costs will be charged to you.
