The customer returns the items at their own expense.
P.H.U. Pawel Kaczmarek ul. stroma 30/1 62-002 Suchy Las Polska VAT UE: PL9721078362
Refunds for returned and compliant products will be made within 4 days of the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
- 30 days from the date the order is delivered by the carrier. - The customer returns the items at their own expense. - Exchanges and returns of products sold by Safe4sport are not possible in Decathlon stores or warehouses. - Product condition: New - Packaging: in original packaging - Return address: Safe4sport Loretorain 1, 6300 Zug, Switzerland - The maximum refund period is 14 calendar days from the date the parcel is handed over to the carrier. - The refund will be made using the payment method used for the order. - To return an item, log in to your customer account on decathlon.ch and click on "My Purchases". Select the order you wish to return. In the "Order Details" section, click on "Create a Return/Exchange". Then send the items by post or courier to the address provided above.
For products purchased on decathlon.ch, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. Depending on the evaluation of the defect that will be carried out by the seller, the product can be repaired, replaced or refunded. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Delivery time (processing + shipping): 7 days. Carrier: Swiss Post Bulky items: Delivery to your door Customs fees are covered by us, so you will not be charged any additional costs.
