Return shipping costs are the responsibility of the customer. Return shipping costs correspond to the shipping rates of the customer's chosen carrier and vary depending on the weight, size of the package, and shipping method. There is no flat return shipping fee. Return Procedure Pack the product carefully, preferably in its original packaging. Include a note with the order number and the reason for the return. Send the package to the following address: Sports Discount Boulevard de Grancy 2 1006 Lausanne Switzerland Choose your preferred shipping carrier and affix the appropriate postage. Drop off the package at the post office or your chosen shipping carrier and keep the receipt with the tracking number.
Refunds for returned and compliant products will be made within 4 days of the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Return Policy Return period: 30 days from the delivery date of the order by the carrier. Return shipping costs: The customer is responsible for return shipping costs. Return label: A return label is not automatically provided. The customer is responsible for arranging the return. If needed, the customer can contact the seller for further information regarding returns. Important: Exchanges and returns of products sold by Sports Discount are not possible in Decathlon stores or warehouses. Product condition: New (unless otherwise stated). Packaging: The product must be returned in its original packaging. Return address: Sports Discount Boulevard de Grancy 2 1006 Lausanne Switzerland Reason for return: Please state the reason for your return.
For products purchased on decathlon.ch, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. Depending on the evaluation of the defect that will be carried out by the seller, the product can be repaired, replaced or refunded. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Delivery time (preparation + shipping): 1–3 days. Shipping service: Swiss Post Bulky goods: Delivery via a special transport service, by appointment only; your presence at the delivery address is required. Customs duties are covered by us; there are no additional costs for you.
