After the withdrawal has been processed, we will refund all payments received, including the initial shipping costs, once the returned product has been inspected. If the product is not returned in its original condition (for example dents, stains, physical damage or missing accessories), we may reduce the refund amount according to the repair costs required.
VG Mobility Trade S.L. Carrer Industria 60, 08291, Ripollet, Barcelona Spain B72209943
Customers have the right to return the bicycle within 30 days, provided that the bicycle has been used for no more than 50 km. Returns are free of charge. The bicycle must be properly packaged to prevent damage during transport. We recommend keeping the original packaging, as the bicycle must be returned in its original box.
To return a product, please contact our customer service team or register the return through your Decathlon account. The bicycle must be properly packaged to avoid transport damage and returned in its original packaging whenever possible. Any damage caused by improper packaging or missing accessories may reduce the refund amount.
All LEGEND EBIKES products are covered by a 2-year warranty, except for consumable components, provided that the conditions of use described in the user manual are respected and the required maintenance operations are carried out. The two-year warranty period starts from the date of purchase, which is the date indicated on the commercial invoice. Batteries sold by LEGEND EBIKES are also covered by a 2-year warranty, although they are considered consumable goods. However, after the first six months, the customer may be required to demonstrate that the defect is due to a manufacturing fault.
Estimated delivery time: 3–5 business days. Any import duties or customs charges are covered by the supplier.
